Customer Support Executive (Night Shift)

Job Responsibilities:

Handle customer queries via calls, chat, or email.

Provide accurate information about products and services.

Resolve customer complaints in a timely and professional manner.

Maintain proper records of customer interactions.

Follow company guidelines and quality standards.

Requirements:

Fluent English communication skills (spoken and written).

Good listening and problem-solving abilities.

Basic computer knowledge.

Willingness to work in night shifts.

Customer-oriented mindset.

Preferred:

Experience in customer support or international process is an advantage.