Customer Support & Operations Executive

Ridobiko Solutions Private Limited

Jodhpur Village, Ahmedabad

₹14,000 - ₹15,000 monthly

Fixed

₹14000 - ₹15000

Earning Potential

₹15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Benefits include: Flexible Working Hours, Laptop

Job Description

  • Handle inbound and outbound client calls in a professional and courteous manner.
  • Address client concerns, provide solutions, and follow up to ensure resolution.
  • Maintain accurate records of all client communications in the CRM system.
  • Respond to customer queries via phone, email, or live chat promptly and effectively.
  • Coordinate with internal teams to ensure customer orders and requests are fulfilled on time.
  • Handle customer complaints with empathy, actively listen, and work to resolve any issues to the customer’s satisfaction.
  • Assist with other operational tasks as needed to ensure smooth day-to-day functioning of the business.
  • Help maintain and improve operational processes to increase efficiency.

Job role

Work location

Ridobiko - Bike on rent in Ahmedabad, C1102, Jodhpur Village, Ahmedabad, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

MS Excel, MS Office, Business communication, Technical communication, Client communication

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Ridobiko Solutions Private Limited

Address

Ridobiko - Bike on rent in Ahmedabad, C1102, Jodhpur Village, Ahmedabad, Gujarat, India

Job posted by Ridobiko Solutions Private Limited

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