Delivery Boy Biker

Radical Enterprise

Makarba, Ahmedabad

₹10,000 - ₹20,000 monthly

Fixed

₹10000 - ₹20000

Earning Potential

₹20,000

Work from Office

Full Time

Any experience

No English Required

Job Details

Interview Details

Job highlights

10 applicants

Job Description

1. Timely Delivery of Products Deliver products to customers' specified locations within the designated time frame.
Ensure deliveries are made promptly and accurately, maintaining customer satisfaction.
2. Customer Interaction Communicate with customers in a professional and polite manner.
Verify customer details (e.g., name, address) before completing the delivery.
Address any customer concerns or issues during the delivery process.
Collect payment, if required, and provide receipts.
3. Route Planning and Optimization Plan and optimize delivery routes to ensure efficiency, using navigation tools or delivery apps.
Adjust routes as needed to avoid delays (e.g., traffic, road closures).
4. Handling Deliveries Safely load, unload, and deliver packages, ensuring items are handled with care.
Verify that the correct items are delivered to the right customers.
Ensure that items are properly packaged to prevent damage during transportation.
5. Documentation and Reporting Update delivery status and maintain accurate records of deliveries (e.g., signatures, timestamps).
Report any delivery issues, delays, or failed deliveries to the relevant team or supervisor.
Keep track of returns or undelivered items and follow up on the necessary actions.
6. Vehicle MaintenanceEnsure the delivery vehicle (bike, scooter, or car) is in good working condition and properly maintained.
Perform basic checks (e.g., fuel levels, tire pressure) before and after each shift.
Report any vehicle issues or accidents promptly to the supervisor or management.
7. Safety and Compliance Adhere to road safety rules, traffic regulations, and company policies.
Follow safety procedures while handling goods, particularly for fragile or hazardous items.
Ensure the delivery vehicle is well-maintained and complies with relevant safety regulations.
8. Customer Satisfaction Ensure that customers are satisfied with the service and report any complaints or feedback.
Provide excellent service and maintain a professional attitude throughout the delivery process.
9. Return and Exchange Management In case of failed deliveries (e.g., customer not available, incorrect address), manage returns or reattempts as per the company's policies.
Handle returns or exchanges of products as needed, ensuring the correct process is followed.