Document Verification Executive (Office)

Working for poonam management & services pvt ltd at premises of Axis Bank as a sampler. Location : Satellite & Rajkot, Ahmedabad, Gujarat

Job Description – Sampler (RCU / FCU Department)Position: Sampler

Department: RCU / FCU

Location: As per requirement

Reporting To: Team Leader / Branch Manager / RCU–FCU Manager

1. Job Summary The Sampler is responsible for conducting on-field verification and sampling activities for Banking & NBFC clients. The role involves visiting customer addresses, collecting accurate information, verifying documents, assessing authenticity, and submitting reports within defined timelines (TAT). The sampler plays a key role in preventing fraud and ensuring quality verification.

2. Key Responsibilities A. Field Verification Tasks Conduct residence and office visits of customers as per allocation.

Verify customer identity, address, employment, and business details.

Collect photographs of residence/office/neighbourhood as required.

Take GPS-tagged photographs through the company app/portal.

Interact with neighbours or references for cross-checking information.

Conduct shop checks, workplace verification, asset verification, etc.

B. Documentation & Reporting Fill verification reports accurately on the company app or manual sheets.

Upload clear photographs and required documents on time.

Ensure all findings are truthful, complete, and free from manipulation.

Submit reports within the client’s TAT (Turn Around Time).

C. Coordination Coordinate with Team Leader/Back Office for daily allocation.

Update visit status on call or WhatsApp groups.

Inform supervisors immediately in case of discrepancies or fraud indicators.

D. Compliance & Conduct Follow company SOPs and client guidelines strictly.

Maintain proper dress code and behaviour during field visits.

Use only a valid number-plate vehicle and carry ID card at all times.

Avoid any unethical practices during verification.

3. Required Skills & Competencies : Good communication and observation skills.

Ability to work independently in the field.

Report writing ability (Hindi/English preferred).

Strong honesty, discipline, and field behaviour.

4. Qualification & Experience : Graduate preferred.

Experience in RCU/FCU, field verification, or collections will be an advantage.

Freshers with good field knowledge can also apply.