E-Commerce Operations Assistant

Job Title: E-commerce Operations Assistant

Job Overview:

We are looking for an E-commerce Operations Assistant to manage day-to-day order processing and support smooth backend operations. The ideal candidate should be organized, efficient, and comfortable working with online tools and data management systems.

Key Responsibilities:

• Handle daily online order processing and ensure timely dispatch
• Coordinate with logistics partners for smooth and on-time delivery
• Maintain accurate records of orders, dispatches, and returns
• Update and track data using MS Excel and relevant online tools
• Monitor inventory levels and coordinate for restocking of products and supplies
• Ensure proper documentation and entry tracking for all transactions
• Assist in resolving order-related issues and discrepancies

Requirements:

• Basic proficiency in MS Excel and online tools/platforms
• Strong organizational and time management skills
• Attention to detail and accuracy in record-keeping
• Good communication and coordination skills
• Prior experience in e-commerce operations is a plus (not mandatory)

Preferred Qualities:

• Ability to multitask in a fast-paced environment
• Problem-solving mindset with a proactive approach