Education Counsellor

Key Responsibilities:

1. Outbound Communication: ○ Conduct a minimum of 200-250 outbound and follow-up calls daily to prospective students.

○ Address queries and provide accurate information about university programs and courses.

2. Student Counselling: ○ Understand student requirements and recommend suitable programs.

○ Build rapport to convert leads into paid applications, meeting weekly and monthly targets.

3. Lead Management: ○ Efficiently manage and nurture leads allocated through CRM systems.

○ Maintain accurate and up-to-date records of student interactions and follow-ups.

4. On-Campus Engagement: ○ Handle walk-ins and facilitate campus visits, providing detailed program insights.

5. Target Achievement: ○ Work towards achieving set enrollment goals while adhering to quality standards.

○ Weekly and Monthly Targets

6. Additional Duties: ○ Perform other tasks as assigned by the management to support departmental objectives.