What Does An Office Assistant Do?

An Office Assistant helps to ensure an organisation’s smooth operation by performing various administrative tasks like scheduling appointments, preparing and sending correspondence, data entry, filing and preparing presentations and reports. Office Assistants may also respond to customer inquiries, greet and guide visitors and perform general clerical duties such as sorting mail and organising paperwork. Their purpose is to assist other employees by doing tasks like taking notes of meetings and communicating with vendors to order office supplies as needed

• Answering and directing phone calls

• Scheduling appointments and meetings for other employees

• Managing office supplies

• Responding to customer queries

• Greeting and receiving visitors

• Helping manage the office correspondence

• Performing general clerical and administrative tasks

• Strong organisational skills

• Decent typing speed

• Excellent written and verbal communication

• Adaptability and flexibility

• Proficiency in computer software like MS Office

• Ability to multitask and prioritise tasks effectively

• Relevant work experience in an office setting