Franchise Relationship Manager

Franchisee*Franchisee*N.A.-Relationship Manager

Department: Franchise Channel

Role: Activation Service RM

Grade: E1/E2- AM/ DM

Years of Exp: 2 to 4 yrs

Reporting to: M3/M4

Location: Mumbai

Role:

ü  Analyzing the franchisee business by resolving the existing issues thereby providing immense support to the franchisee.

ü  To maintain a synergetic relationship with RH, SH and RM’s by supporting their efforts to enhance the business.

ü  Responsible to reactivate the inactive franchisees by resolving the teething issues thereby generating brokerage and doing account addition consistently.

ü  Develop and maintain long term relationship with the franchisee to maintain a high level of retention of the existing franchisee and also focus on generating new business.

ü  To keep abreast with market knowledge and market intelligence.

ü  Provide regular updates to the immediate superior as and when required.