Global Capability Centre Head

GCC Centre Head

Job Description

GCC Centre Head -

Job Description Role Summary

Lead and manage Kraft Heinz’s Global Capability Centre (GCC) in Ahmedabad, delivering world-class global business services across functions such as finance, procurement, analytics, commercial, supply chain, and HR. Oversee P&L;, drive efficiency, spearhead innovation, scale operations, and position the centre as a trusted strategic partner globally.

Key Responsibilities

Strategic Leadership & P&L; Ownership Define and execute GCC strategy aligned with global objectives; manage full P&L; including budgeting, forecasting, and cost optimization.

Operational Excellence & Continuous Improvement (CI) Implement CI frameworks and GBS routines (OKRs, KPIs, dashboards); embed continuous improvement and leverage automation and GenAI.

Leadership & Talent Development Build a high-performing leadership team; act as a coach and mentor; foster a Great Place to Work culture with strong engagement and capability development.

Stakeholder Management & Governance Partner with global senior stakeholders to ensure alignment, SLA adherence, and delivery of performance commitments.

Transformation & Innovation Scale multi-functional operations to 1000+ headcount; lead digital-first initiatives and continuous improvement programs; manage ambiguity and drive solution-oriented decisions.

Experience & Qualifications Education: Bachelor’s/master’s in business, Engineering, Finance, or related field. Experience: • 18–22+ years in GCC/GBS/shared services leadership with proven P&L; accountability. • Expertise in scaling multi-functional operations and leading large teams (1000+ headcount). •

Strong track record in operational excellence frameworks and digital transformation (automation, analytics, GenAI). • Exceptional stakeholder management and financial acumen. • Ability to balance strategic leadership with hands-on delivery.

Why Join Kraft Heinz •

Purpose-Driven Growth: Play a pivotal role in shaping India’s first Kraft Heinz Global Capability Centre, establishing Ahmedabad as a world-class hub for innovation and excellence. •

Award-Winning Culture: Join an organization recognized as a Great Place to Work, where employee engagement, inclusivity, and leadership development are at the heart of everything we do. •

Strategic Advantage: Leverage Gujarat’s pro-business ecosystem, cutting-edge infrastructure, and a diverse talent pool to drive transformation and scale at speed

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Experience Level

Executive Level