Inside Sales Specialist

📢 Job Title: Inside Sales Specialist – International BPO (Voice Process)

🏢 Company: Exceledge Placements

📍 Job Location: Ahmedabad, Gujarat (On-Site)

🧾 Employment Type: Full-Time

💼 Experience Required: 0.6 – 3 Years

💰 Salary Range: ₹25,000 – ₹45,000 per month + Incentives

💼 About the Role:

We are seeking a highly motivated Inside Sales Specialist to join our International Voice Process (US Process) team.

In this role, you will engage with international clients (primarily from the U.S.), understand their needs, promote our services, and close sales while delivering an exceptional customer experience.

🎯 Key Responsibilities:

Conduct outbound and inbound calls to potential international clients (B2B / B2C).

Generate, qualify, and convert leads through consultative communication.

Present company services and explain value propositions effectively.

Maintain detailed records of leads and conversions in CRM tools.

Collaborate with internal teams (marketing, operations) to ensure smooth client onboarding.

Achieve and exceed weekly/monthly sales targets.

Maintain professionalism and empathy while handling objections or queries.

🧠 Required Skills:

Excellent English communication (neutral or American accent preferred).

Strong sales, persuasion, and negotiation skills.

Good understanding of sales funnel, lead generation, and client handling.

Confidence to handle U.S.-based calls and time zones.

Knowledge of Excel / Google Sheets and basic CRM tools (HubSpot, Zoho, etc.).

Target-oriented mindset with a positive and energetic attitude.

📚 Preferred Experience:

6 months to 3 years in International BPO / Voice Process / Inside Sales / Lead Generation.

Candidates with prior experience handling U.S. or U.K. clients will be given preference.

Freshers with excellent English communication are also encouraged to apply.

💰 Compensation & Benefits:

Fixed salary + attractive performance-based incentives.

Exposure to U.S. process and international work culture.

Regular skill development, mentorship, and growth opportunities.

Flexible shift options (depending on U.S. business hours).

🚀 Why Join Exceledge Placements?

At Exceledge, we help professionals grow with global business exposure and real-time sales experience.

This role is perfect for individuals who are ambitious, confident, and ready to excel in international client communication and sales.