International Voice Process Agent

• Make outbound calls to insurance companies for claim status and eligibility verification.
• Follow up insurance carriers based on client appointments.
• Track and update the status of unpaid claims.
• Adapt to various voice-based processes as required.
• Maintain accurate daily logs of activities.
• Complete assigned tasks efficiently and accurately, adhering to client SLAs.
• Work collaboratively in a team environment to achieve shared goals.
• Escalate issues to senior management in a timely manner when necessary.

Skills Required:

• Strong analytical and problem-solving abilities.