IT Engineer

Manage and maintain office IT infrastructure including LAN, WAN, routers, switches, firewalls, and internet connectivity

Provide day-to-day technical support to users for hardware, software, network, and basic system issues

Coordinate with IT vendors, service providers, and OEMs for procurement, troubleshooting, AMC, and issue resolution

Monitor system performance, ensure data backup, antivirus, and basic IT security practices are in place

Prepare basic reports, documentation, and maintain asset records using Excel/Word/PowerPoint

Well-versed with tools like ChatGPT, Gemini AI, and modern productivity tools to improve efficiency and troubleshooting

Quick learner with strong problem-solving skills and enthusiasm to learn new technologies

Good communication and coordination skills with flexible approach to working hours when required