Office Assistant

Job Title: Computer Operator cum Telecaller

Job Summary: We are looking for a detail-oriented and proactive Computer Operator cum Telecaller who will be responsible for handling data entry tasks, maintaining records, and communicating with clients over calls to generate leads, follow-ups, and provide support.

Key Responsibilities:

Computer Operator Duties:

• Perform accurate data entry and maintain records in systems or spreadsheets
• Handle documentation, filing, and record management
• Generate reports and maintain databases
• Manage emails and basic office software (MS Word, Excel, etc.)
• Ensure data confidentiality and accuracy

Telecaller Duties:

• Make outbound calls to potential or existing clients
• Handle inbound calls and resolve customer queries
• Generate leads and schedule appointments
• Follow up with clients for services, payments, or feedback
• Maintain call records and update CRM systems

Skills & Requirements:

• Basic knowledge of computers (MS Office, email handling)
• Good communication skills (Hindi, English, or regional language)
• Ability to handle customer interactions professionally
• Typing speed with accuracy
• Basic understanding of sales and customer service
• Ability to multitask and manage time efficiently