Onboarding Lead
Reliance Jio
Onboarding Lead
Reliance Jio
Navrangpura, Ahmedabad
₹30,000 - ₹40,000 monthly
Fixed
₹30000 - ₹40000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
54 applicants
Benefits include: PF, Flexible Working Hours, Laptop, Health Insurance
Job Description
Job Responsibilities
1. Monitor the work of data verification agents to reduce rejection rate
2. Ensure adherence to process service level agreement to meet TAT
3. Audit Customer acquisition forms verified by data verification agents
4. Extend support in regulatory audits
5. Train the stakeholders on submission of correct KYC documents
6. Circulate product and process updates to team and channel partners
7. Assist in activation, verification & feedback survey of COCP accounts
Skills and Competencies
1. Knowledge of data verification
2. Customer query handling skills
3. Problem solving skills
4. Interpersonal skills
5. Target orientation
6. Attention to Detail
Education
Graduation degree in any discipline (Full time/ Part time/
Correspondence)
Experience
4 - 6 years
Interested one share your CV on bharvi.vasant@ril.com
Job role
Work location
Prerna Arbour, Girish Cold drink, Cross Rd, Mithakhali, Navrangpura, Ahmedabad, Gujarat, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Background verification, Documentation management, Documentation knowledge, Documentation Verification
English level
Basic English
Age limit
18 - 35 years
Gender
Male
About company
Name
Reliance Jio
Address
Prerna Arbour, Girish Cold drink, Cross Rd, Mithakhali, Navrangpura, Ahmedabad, Gujarat, India
Job posted by Reliance Jio
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