Key Roles:

Decision Making, Project Leadership, Team Coordination, Planning & Scheduling, Client Liaison, Service Department Management, Deadline & Budget Control, Decision Making, Interdepartmental Coordination.

Key Responsibilities:

• Plan, coordinate, and oversee the execution of all projects from initiation to completion.

• Supervise and direct the installation team to ensure smooth on-site execution according to design specifications and safety standards.

• Make real-time decisions to resolve issues, allocate resources, or modify plans to meet dynamic project demands.

• Lead the service team in handling after-installation support, preventive maintenance, and emergency service requests.

• Serve as the primary point of contact for clients throughout project life cycles.

• Address client queries, complaints, or change requests promptly and professionally.

• Maintain strong client relationships through proactive communication and follow-ups.

• Coordinate with the project team to confirm that follow-ups have been made with the accounts department regarding client payment terms, ensuring necessary approvals or advances are secured before material dispatch.

• Coordinate with procurement, logistics, and technical teams to ensure readiness of materials and manpower. • Continuously monitor project progress and adjust plans as needed to prevent delays.