Quality and Operations Excellence Lead

Key Responsibilities:  

• Identify, design, and execute process improvement initiatives using methodologies such as Lean, Six Sigma, and Kaizen. 

• Excellent leadership and communication skills with the ability to collaborate effectively across multidisciplinary teams. 

• Provide Lean Six Sigma training and mentorship, governance and reporting of in progress and implemented projects and measure their success 

• Create a culture focused on Continuous Improvement, challenging status-quo, thinking outside-the-box, and coach, mentor Green-Belts and Yellow-Belts 

• Ensuring operational efficiency by analysing operational data to identify trends, root cause of issues and opportunities of improvement  

• Create, review, edit, and format documents, including standard operating procedures (SOPs), work instructions, manuals, workflows, templates, and reports, ensuring accuracy, clarity, and compliance with established guidelines and standards. 

• Establish and maintain document control processes, including version control, document tracking, distribution, change control process and archival, to ensure that documents are current, accessible, and properly managed throughout their lifecycle. 

• Conduct quality reviews and audits of documents to identify errors, inconsistencies, and non-compliance issues, and recommend corrective actions and improvements to enhance document quality and integrity.