Receptionist / Front Office Executive

The candidate should have for this role at

 Nidhis Yoga Hub:

Essential Qualities Excellent Communication Skills

• Confident in speaking politely with clients for renewals and follow-ups.
• Able to handle calls in both English and Gujarati/Hindi fluently.
• Strong written communication for messages, emails, and coordination

Organized & Detail-Oriented

• Keeps track of memberships, renewal dates, attendance sheets, and staff schedules.
• Maintains data systematically (Excel/Google Sheets/CRM tools).

Customer Relationship Management

• persuasive approach to convert renewals.
• Ability to handle complaints or issues calmly and professionally.
• Keeps a positive connection with all clients.

Administrative & Multitasking Skills

• Can manage daily reports, attendance, and billing records.
• Coordinate between trainers, students, and management efficiently.
• Handle office supplies, scheduling, and branch coordination.

Tech-Savvy & Data Handling

• Comfortable using Google Sheets, Microsoft Excel, WhatsApp Business, and CRM software.
• Basic knowledge of social media (for handling inquiries or DMs).

Team Coordination

• Able to assign tasks or relay instructions to staff.
• Maintain smooth communication between multiple branches.

Sales & Follow-up Confidence

• Should not hesitate to make calls for renewals or new inquiries.
• Knows how to convince politely with a friendly, service-minded tone.
•  Personal TraitsPositive, energetic, and aligned with the yogic values of calmness and discipline.
• Trustworthy and discreet (handling student and payment data).
• Punctual, reliable, and proactive in taking responsibility.
• Quick learner who can adapt to your studio’s workflow.
• 🎯 Preferred ExperienceMinimum 1–2 years of admin or customer handling experience (fitness/yoga studio experience is a plus).
• Knowledge of basic accounting or billing will be an advantage.
• If possible, someone who has an interest in yoga or wellness (adds emotional connection to the job).