• Greeting visitors
• Receptionists welcome visitors, determine their needs, and direct them to the right area. They may also offer refreshments. 
• Answering phone calls
• Receptionists answer incoming calls promptly and greet callers. They may also forward calls to other colleagues. 
• Managing calendars
• Receptionists schedule appointments for clients and vendors, and may also schedule office personnel for off-site responsibilities. 
• Maintaining records
• Receptionists may maintain a visitor register. 
• Providing administrative support
• Receptionists may perform ad hoc administrative duties as needed. 
• Keeping the reception area tidy
• Receptionists are responsible for keeping the reception area clean and organized. 
• Communicating
• Receptionists communicate with visitors, customers, and employees. They may share messages verbally or via text. 
• Organizational skills
• Receptionists build efficient file systems, organize contacts and documents, and keep software up to date. 

Receptionists are employed across almost every industry.