Store Operations Manager

Managing, training, and providing overall guidance to the sales team of an assigned stores. • Monitoring the performance of the sales team and motivating members to meet or exceed sales • targets. • Collecting customer feedback and providing updates to senior management. • Developing and sustaining long-term relationships with customers. • Sustaining/growing sales revenue by setting/monitoring sales fundamentals monthly, quarterly & • yearly • Ensuring to manage rostering-leave attendance of employees who report to you • Coordinating with other departments to improve customer service in every respective area. • To guide team for expiry, non-moving and narcotic products and their processes • Taking care of look and hygiene of respective stores • Guiding team for selling OTC products and monthly offer