Retail Sales Executive

 Job Summary: We are seeking an enthusiastic and customer-focused Sales Executive to join our jewellery showroom. The ideal candidate will have a passion for sales, exceptional customer service skills, and an eye for detail. You will be responsible for assisting customers in choosing jewellery, achieving sales targets, and ensuring a luxurious and memorable experience for every visitor.

• 💼 Key Responsibilities🔹 Customer Engagement & SalesGreet customers warmly and professionally when they enter the showroom.
• Understand customer needs and preferences through active listening and probing.
• Recommend jewellery pieces (rings, necklaces, bracelets, earrings, etc.) that match customer requirements.
• Present product features, craftsmanship details, gemstones, purity, and pricing clearly and confidently.
• Demonstrate jewellery to customers and explain design, quality, and value.

• 🔹 Sales Targets & Reporting: Achieve and exceed monthly and quarterly sales targets.
• Prepare sales reports, customer follow-ups, and sales forecasts.
• Maintain accurate records of customer interactions and transactions.
• 🔹 Product Knowledge & Store MaintenanceMaintain up-to-date knowledge of all products, collections, promotions, and pricing.
• Ensure showroom displays are attractive, organized, and well-stocked.
• Keep merchandise clean and secure according to store protocols.
• 🔹 Customer Service & Relationship BuildingProvide personalized recommendations that build trust and customer satisfaction.
• Handle customer queries, concerns, and complaints professionally.
• Follow up with customers post-visit to encourage repeat business and referrals.
• 📌 Required Skills & Qualifications🔹 EssentialMinimum High School Diploma; Bachelor’s degree preferred.
• Proven experience in sales, retail, or jewellery industry is a plus.
• Strong communication and interpersonal skills (verbal & written).
• Customer-centric attitude with a passion for building relationships.
• Ability to work in a fast-paced, target-driven environment.
• 🔹 Desired SkillsKnowledge of gemstones, gold purity (karat), diamond grading basics would be an advantage.
• Confidence in upselling and cross-selling.
• Basic computer skills (billing, inventory tools).
• Professional appearance and positive demeanor.

🎯 Personal Attributes✔ Passion for sales and jewellery

✔ High energy and confidence

✔ Detail-oriented and responsible

✔ Honest and trustworthy

• 📈 Performance IndicatorsAchievement of predefined sales targets
• Number of customer conversions
• Customer feedback and satisfaction
• Repeat purchase frequency