Robotics Process Automation - Engineer

RPA Platform Support

• Manage and support the RPA platform, ensuring optimal performance and reliability.
• Monitor and maintain the RPA infrastructure, including control rooms, runners.
• Troubleshoot and resolve platform-related issues, coordinating with IT and other support teams as necessary.
• Implement and manage security protocols to protect the RPA environment from unauthorized access and threats.
• Perform regular system audits and health checks to ensure compliance with organizational standards and policies.
• Stay updated with the latest RPA trends, tools, and best practices to continuously improve the RPA ecosystem.

RPA Bots Support

• Monitor and maintain existing RPA bots, ensuring they operate efficiently and effectively.
• Troubleshoot and resolve issues with RPA bots, including debugging and fixing errors in bot scripts and workflows.
• Analyse bot performance metrics and logs to identify and address potential issues proactively.
• Provide technical support and training to end-users and stakeholders, including creating user guides and documentation.
• Conduct regular reviews and updates of bot configurations to ensure they meet changing business requirements.

Deployment and Change Management

• Conduct regular performance assessments and optimize bots for efficiency and scalability.
• Manage the deployment of new RPA solutions and changes to existing bots, ensuring smooth transitions and minimal impact on operations.
• Develop and maintain deployment plans, including timelines, resource allocation, and risk management strategies.
• Ensure all changes are documented and communicated to relevant stakeholders, following established change management processes.
• Perform post-deployment reviews to assess the success of changes and identify areas for improvement.

Development of Bots

• Design, develop, and implement RPA solutions to automate business processes.
• Develop and test bot scripts and workflows using RPA tools such as Automation Anywhere.
• Ensure that all RPA solutions adhere to best practices and are scalable and maintainable.
• Continuously explore and implement new features and functionalities to enhance the capabilities of RPA bots.
• Perform code reviews and provide feedback to ensure high-quality deliverables.

Educational Qualification:

• Bachelor's Degree in a computer science or a relevant degree from a recognized University. 

Experiences:

• Minimum of 3-5 years of experience in RPA development, support and RPA platform deployment and maintenance.
• Proven experience in RPA development and implementation using tools such as UiPath, Automation Anywhere, or Blue Prism.
• Proficiency in programming languages such as Python, Java, or C#.
• Proficiency in scripting languages such as Python, PowerShell, and VBScript.
• Experience with managing and supporting RPA platforms and infrastructure.
• Ability to write and maintain scripts for task automation and process optimization.
• Experience with scripting for data extraction, transformation, and loading (ETL) processes.
• Understanding of scripting best practices, including error handling, logging, and code modularity.
• Certification in RPA tools (e.g., Automation Anywhere Certified Advanced RPA Professional).
• Experience with integrating RPA solutions with other enterprise systems (e.g., ERP, CRM).
• Knowledge of ITIL processes and service management frameworks.
• Advanced Excel skills, including VBA and macros.
• Familiarity with SQL and database management.
• Strong analytical & problem-solving skills with the ability to think critically & creatively about complex business problems.
• Excellent communication and leadership abilities.
• Ability to work collaboratively in a team environment.
• Familiarity with Agile methodologies.

Experience Level

Mid Level