Sales & After-Sales Executive

Job Title: Sales & After-Sales Executive

Department: Sales & Service

Job Summary

We are looking for a dynamic Sales & After-Sales Executive to handle product sales, customer relationship management, and post-sales service coordination. The candidate will be responsible for generating new business, supporting existing customers, and ensuring timely resolution of service-related issues to maintain customer satisfaction.

Key Responsibilities

·        Generate new sales leads and develop customers

·        Meet sales targets and follow up on inquiries

·        Prepare quotations and coordinate order processing

·        Coordinate with production/service team for timely delivery

·        Handle customer complaints and service requests

·        Arrange installation, service visits, and follow-ups

·        Maintain customer database and service records

·        Support AMC / warranty / spare part sales

·        Collect feedback and improve customer satisfaction

·        Prepare sales and service reports

·        

Required Skills

• Strong customer handling ability.
• Basic technical understanding of manufacturing products.
• MS Office and CRM knowledge preferred.

Qualifications

• Graduate / Diploma / BE in Mechanical
• Experience: 2–5 years in Sales or After-Sales (Manufacturing/Industrial preferred).