Sales Co-ordinator

Job Description:

We are looking for a proactive and organized Sales Coordinator to support our sales team and ensure smooth sales operations. The candidate will handle customer inquiries, coordinate with internal teams, process orders, and maintain strong relationships with clients to support business growth.

Key Responsibilities:

• Coordinate with the sales team, operations team, and customers to ensure smooth order processing
• Handle customer inquiries, quotations, and follow-ups through phone, WhatsApp, and email
• Maintain sales records, client databases, and reports
• Track orders, deliveries, and payment status with the operations team
• Manage and follow up on leads received from website and social media platforms
• Prepare sales reports and provide regular performance updates
• Assist in campaigns, promotions, and product launches
• Ensure high levels of customer service and client satisfaction

Required Skills:

• Good communication skills (English, Hindi, Gujarati preferred)
• Basic knowledge of MS Excel / Google Sheets / CRM tools
• Strong organizational and coordination skills
• Ability to manage multiple tasks and meet deadlines
• Customer-focused approach

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field
• 1–3 years of experience in sales coordination, customer support, or administration.