Sales Consultant

📜Key Responsibilities:

- Greet and assist customers in a professional, friendly, and engaging manner.

- Understand customer needs and preferences to provide tailored product recommendations.

- Showcase jewellery pieces with detailed product knowledge and storytelling.

- Convert potential leads and walk-ins into successful sales by building trust and delivering value.

- Proactively follow up with prospective clients to drive repeat and referral business.

- Handle sales transactions, including invoicing and processing payments.

- Maintain store displays and ensure jewellery is presented to high visual standards.

- Build and maintain strong client relationships to encourage long-term loyalty.

- Keep updated with latest jewellery trends, collections, and product knowledge.

- Meet or exceed individual and store sales targets.

- Assist with inventory management and stock audits.

- Handle customer queries, concerns, or after-sales issues effectively.

🟥Requirements:

- Proven experience of minimum 1 year in luxury retail, jewellery sales, or similar customer service roles.

- Strong interpersonal and communication skills.

- Ability to identify buying signals and confidently close sales.

- Passion for fine jewellery, gemstones, and luxury products.

- Excellent sales and negotiation abilities.

- Professional grooming and a customer-first attitude.

- Basic knowledge of POS systems and inventory tools.

🟥Preferred Qualifications:

- Any graduate / postgraduate

- Diploma/certification in jewellery design, gemology, or luxury retail (not mandatory)

- Multilingual abilities (especially English + [regional/local languages])

- Prior experience with high-net-worth clientele preferable.