Sales Executive

·        

Sales

& Customer Engagement:

·        

Engage

with customers to understand their needs and provide personalized

recommendations. 

·        

Achieve

individual and store sales targets through effective upselling and

cross-selling. 

·        

Build

and maintain strong relationships with clients to foster loyalty.

·        

Handle

high-value transactions with professionalism. 

·        

Product

& Market Knowledge:

·        

Demonstrate

in-depth knowledge of jewelry products, including materials, gemstones, and

design styles. 

·        

Stay

informed about industry trends, market dynamics, and competitor

activities. 

·        

Educate

customers on the unique benefits and details of jewelry pieces. 

·        

Store

Operations & Merchandising:

·        

Ensure

the store environment is clean, organized, and features attractive jewelry

displays. 

·        

Assist

with inventory management, stock checks, and maintaining accurate

records. 

·        

Uphold

brand merchandise standards and ensure security of high-value items. 

·        

Customer

Service & Issue Resolution:

·        

Provide

exceptional customer service throughout the sales process. 

·        

Handle

customer complaints, returns, and exchange requests efficiently and

professionally. 

·        

Gather

customer feedback to contribute to business improvement. 

·        

Team

Leadership & Training:

·        

Train

and mentor junior sales assistants. 

·        

Lead

by example in achieving sales goals and providing excellent service. 

·        

Reporting

& Analysis:

·        

Prepare

regular sales performance reports for senior management. 

·        

Analyze

sales data to identify trends and opportunities for growth.