Sales & Marketing Manager

1. Job Summary The Sales & Marketing Manager will be responsible for driving business growth by identifying new opportunities, building strong client relationships, and promoting housekeeping and facility management services. The role involves strategic planning, client acquisition, preparing proposals/quotations, and ensuring consistent revenue generation for the company.

• 2. Key Responsibilities Sales & Business Development Identify and develop new business opportunities in hotels, hospitals, corporate offices, residential societies, industrial units, and commercial establishments.
• Achieve monthly/quarterly sales targets through proactive lead generation and client visits.
• Prepare and present service proposals, quotations, cost sheets, and contract agreements.
• Conduct site surveys to understand client requirements and prepare accurate pricing.
• Maintain a healthy sales pipeline through systematic follow-ups and relationship building.
• Client Relationship Management Serve as the primary point of contact for key accounts.
• Ensure high client satisfaction through timely communication and quick resolution of issues.
• Conduct periodic review meetings with clients to assess service performance and explore upselling opportunities.
• Marketing & Branding Develop and execute marketing strategies to increase brand visibility in the housekeeping/FM industry.
• Coordinate digital marketing efforts—including social media, online advertising, and website updates.
• Represent the company at industry events, exhibitions, and networking platforms.
• Prepare marketing materials such as brochures, presentations, case studies, and promotional campaigns.
• Operations Coordination Collaborate with the Operations/HR teams to ensure smooth onboarding of manpower at client sites.
• Provide accurate manpower forecasts to HR for recruitment and deployment planning.
• Review client feedback and market trends to improve service offerings.
• Documentation & Reporting Maintain detailed records of sales activities, proposals, and client interactions.
• Submit weekly/monthly MIS reports, revenue forecasts, and performance updates to management.
• Ensure all documentation related to agreements, proposals, and billing is accurate and timely.
• 3. Required Skills & Competencies Strong understanding of housekeeping/facility management industry.
• Excellent communication, negotiation, and presentation skills.
• Ability to conduct cost analysis and prepare professional quotations.
• Strong network with corporate clients, builders, hotels, hospitals, and facility managers.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to work under pressure and achieve targets.
• 4. Qualifications & Experience Bachelor’s degree in Business Administration, Marketing, Hospitality, or related field.
• Minimum 2–7 years of experience in sales/business development, preferably in FM or housekeeping services.
• Proven track record of achieving sales targets.
• Experience in manpower-based service selling will be an added advantage.

5. Salary & Benefits(Company can specify)

• Fixed salary + performance incentives
• Travel allowance
• Mobile reimbursement
• Bonus/Commission (if applicable)
• 6. Work Environment Field-based and office base role with regular client visits.