Customer Care Executive
Bookmyparts Networks Private Limited
Customer Care Executive
Bookmyparts Networks Private Limited
Nikol, Ahmedabad
₹10,000 - ₹17,000 monthly*
Fixed
₹10000 - ₹15000
Average Incentives*
₹2,000
Earning Potential
₹17,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
67 applicants
Benefits include: Petrol Allowance, Mobile Allowance, Laptop
Job Description
Company Web Site : https://bookmyparts.com/?srsltid=AfmBOoqctvOl7GQfR8so1EqUHaGNncAam3aTmJBl1r8RjMeBYyspsaL5
Company :
Established in 2016, BookMyParts serves 3000 customers and counting. With 10,000 SKUs and 100 plus categories, BookMyParts has created a niche for itself by focusing exclusively on supply chain of spare parts, tools, hardware, components and accessories segment. It intends to widen its customer base across India and gradually go global by starting up cross border ecommerce and online platform serving Global markets.
Roles
Provide step-by-step guidance to customers to resolve issues or navigate products or services.
Respond to customer inquiries through various communication channels, including phone, email and live chat.
Address customer feedback and concerns with empathy and professionalism.
Collaborate with cross-functional teams to ensure timely resolution of issues.
Handle a high volume of customer contacts while maintaining quality service.
Identify common customer issues and suggest improvements to enhance the customer experience.
Keep accurate records of customer interactions using our customer support software.
Contribute to the development of customer support materials and resources at the firm.
Job role
Work location
KP TECH MACHINE INDIA PRIVET LIMITED, Sardar Patel Ring Road, above Marigold Restaurant, opp. Kathwada GIDC, Nikol, Ahmedabad, Gujarat, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
10th or Below 10th
Skills
Domestic BPO, Customer acquisition, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Male
About company
Name
Bookmyparts Networks Private Limited
Address
KP TECH MACHINE INDIA PRIVET LIMITED, Sardar Patel Ring Road, above Marigold Restaurant, opp. Kathwada GIDC, Nikol, Ahmedabad, Gujarat, India
Job posted by Bookmyparts Networks Private Limited
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