Service Coordinator

Role & responsibilities

>Identifying potential workshops of PGMs area wise and utilizing them for our business and future references.

>Ensuring timely Enrollments of New PGMs in DMS with relevant Lat / Long Details

>Conduct regular PGM Meet training (as per schedule) to improve product recommendation & sales referrals.

>Ensuring Timely Schemes/ benefits are conveyed to PGMs which are converted through referrals

>Ensuring updating of Various team sheets like (Claim Status, Meet Status, Enrollment data etc.)

->Coordinating with the call center team for PGM NPS calling and getting the Monthly report.

 >Converting Parts Offtake through PGMs and preparing a dashboard for sharing it with the HO team.

>Train and Develop Key PGMs to do Free Service with a proper tie up with dealership