Software Engineer

Indian Infotech Solutions

Gurukul, Ahmedabad

₹15,000 - ₹21,000 monthly

Fixed

15000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

103 applicants

Job Description

HRMS Software Support Specialist Job Description: We are looking for a skilled and customer-focused HRMS Software Support Specialist to join our team. As an HRMS Software Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring the smooth operation and effective utilization of our HRMS software. Responsibilities: Serve as the primary point of contact for clients seeking technical support for our HRMS software via phone, email, or ticketing system. Diagnose and troubleshoot software issues reported by clients, providing timely and effective solutions to ensure minimal disruption to their operations. Guide clients through software installations, configurations, and updates, ensuring proper setup and integration with their existing systems. Collaborate with our development team to escalate and resolve complex technical issues, and communicate updates and resolutions to clients in a clear and timely manner. Conduct training sessions and webinars for clients to enhance their understanding and utilization of our HRMS software features and functionalities. Maintain accurate records of client interactions, issues, and resolutions in our support database, and contribute to the development of support documentation and knowledge base articles. Stay up-to-date on the latest trends and advancements in HR technology, and provide proactive support and advice to clients to optimize their use of our HRMS software. Requirements: Bachelor's degree in Computer Science, Information Technology, Human Resources, or related field. Proven experience in providing technical support for HRMS software solutions or similar HR technology products. Strong understanding of HR processes and workflows, with prior experience in HR roles being a plus. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical users. Analytical mindset with strong problem-solving skills, able to diagnose and resolve complex software issues efficiently. Ability to work independently and collaboratively in a dynamic and fast-paced environment. Familiarity with ticketing systems, CRM software, and remote support tools. Certification in HRMS software platforms such as SAP SuccessFactors, Oracle HCM Cloud, or Workday is a plus.

More about this Software Engineer job

Indian Infotech Solutions is aggressively hiring for the job profile of Software Engineer at Ahmedabad in Doordarshan locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Apr-2024. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Diploma

English Level

Basic English

Job Role

Department

IT & Information Security

Employment Type

Full Time

Role / Category

IT Support

Shift

Day Shift

Interview & address details

Work Location

403, Gala Empire, Drive In Rd, opp. Doordarshan Tower, Sunrise Park, Thaltej, Ahmedabad, Gujarat 380052, India

Interview mode

In person

Interview address

403, Gala Empire, Drive In Rd, opp. Doordarshan Tower, Sunrise Park, Thaltej, Ahmedabad, Gujarat 380052, India

Job posted by Indian Infotech Solutions

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