Team Leader - Operations
Mas Callnet India Pvt. Ltd
Team Leader - Operations
Mas Callnet India Pvt. Ltd
Usmanpura, Ahmedabad
₹17,000 - ₹25,000 monthly
Fixed
₹17000 - ₹25000
Earning Potential
₹25,000
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 06 Feb 2026 - 20 Feb 2026 | Time: 10.00 am - 04.00 pm...See details
Fast HR reply
77 applicants
Job Description
- Manage a team of 10-15 associates handling voice processes such as email support, chat support, data entry, etc.
- Monitor team performance to ensure productivity, quality, and compliance targets are met or exceeded.
- Conduct regular coaching sessions and performance evaluations for team members.
- Motivate, mentor, and guide team members to foster a positive work environment and achieve team goals.
- Act as a point of escalation for complex issues and provide timely resolutions.
- Analyse team performance data and prepare reports for management review.
- Collaborate with other departments to improve overall process efficiency and customer satisfaction.
- Can Join Immediately.
Job role
Work location
F-15 jaldarshan commercial building opposite Natraj cinema nr H.k college ashram road, Ahmedabad, Gujarat. Usmanpura, Ahmedabad
Department
Operations
Role / Category
Operations Planning & Control
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Operation management
English level
Basic English
Age limit
20 - 35 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
06 Feb 2026 - 20 Feb 2026 | Note: No walk-in interviews will be conducted on Sunday
Time
10.00 am - 04.00 pm
About company
Name
Mas Callnet India Pvt. Ltd
Address
F-15 jaldarshan commercial building opposite Natraj cinema nr H.k college ashram road, Ahmedabad, Gujarat. Usmanpura, Ahmedabad
Job posted by Mas Callnet India Pvt. Ltd
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