Corporate Travel Coordinator

Team Member - Central Travel Desk

Responsibilities

Requisition Management:

• Ensures timely processing of travel requisitions for employees, promoters, and VIP guests, including domestic and international bookings. Ensures all approvals are in place before processing requests and handles last-minute changes when needed.

Travel Support:

• Ensures assistance for employees in visa processing, securing travel insurance, and arranging forex. Provides support during any travel-related emergencies for employees while in transit or at international locations.

Vendor Management:

• Ensures coordination with travel vendors to book tickets, accommodations, and related services. Monitors vendor performance and addresses issues to maintain service quality.

Documentation & Record Keeping:

• Ensures maintenance of an updated travel database with travel details, costs, and necessary documentation for audits. Ensures timely submission and verification of vendor bills.

Internal Stakeholder Support:

• Ensures collaboration with internal teams to resolve travel-related grievances and answer queries regarding travel arrangements.

Governance & Compliance:

• Ensures adherence to company travel policies and governance protocols. Ensures that travel services are within budget and meet the established SLAs.

Technology and Process Improvement:

• Ensures smooth functioning of travel portals and tools. Works on integrating automation and process improvements to streamline travel management.

Travel Reporting:

• Ensures generation of travel-related reports including travel expenses and patterns. Assists in monitoring travel budgets and suggests ways to optimize travel costs.

Key Stakeholders - Internal:

• All Internal Stakeholders

Key Stakeholders - External:

• Travel & Accommodation Partners
• Railway Authorities
• Travel Vendors

Qualifications

Educational Qualification:

• Bachelor’s degree in Hospitality, Travel & Tourism, or related field. Travel Management certification is a plus.

Work Experience (Range of years):

• 3-5 years coordinating corporate travel, including domestic and international bookings and vendor management.