1. Respond to customer inquiries and assist in troubleshooting and resolving challenges 2. Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved 3. Assist management in creating training materials pertaining to computer troubleshooting and usage 4. Act as the initial point of contact for all computer and system related concerns from clients or other employees Organize and file documentation pertaining to warranties and instructional guides for hardware and software. 5. Issues to identify troubleshooting methods needed for quick remediation. 6. Meet with team personnel to share details of discovered issues and recurrent custom complaints. 7. To provide guidance on installing and integrating new hardware components and software to remote clients. 8. To explain technical information in clear terms to promote better understanding for non-technical users. 9. To advise senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.

More about this Technical Support Engineer job

Biomax Security is aggressively hiring for the job profile of Technical Support Engineer at Ahmedabad in Asarwa locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Apr-2023. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!