Telecalling Executive

Job Title: Telecaller / Telemarketing ExecutiveJob Summary:We are looking for a motivated and results-driven Telecaller to join our team. The candidate will be responsible for making outbound and handling inbound calls, promoting products/services, generating leads, and providing excellent customer support.

Key Responsibilities:

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products or services clearly and effectively
• Generate leads and convert them into sales (for sales roles)
• Maintain a database of customer information and call records
• Follow up with customers for closures or feedback
• Resolve customer complaints or escalate issues when required
• Achieve daily/weekly/monthly call and sales targets
• Maintain professionalism and a positive attitude during calls
• Types of Telecaller Roles:Sales TelecallerFocus on selling products/services
• Achieve sales targets
• Customer Support TelecallerHandle queries and provide assistance
• Ensure customer satisfaction
• Lead Generation TelecallerIdentify and qualify potential customers
• Pass leads to the sales team
• Collection TelecallerFollow up on pending payments
• Maintain polite yet firm communication
• Survey/Feedback TelecallerConduct market research or customer feedback calls
• 
  

Required Skills:

• Good communication skills (verbal and listening)
• Basic computer knowledge
• Persuasion and negotiation skills
• Patience and ability to handle rejection
• Multilingual skills (preferred in many roles)
• Time management and target orientation

Qualifications:

Minimum: 10th / 12th pass (depending on company)

• Graduation preferred for some roles
• Freshers and experienced candidates can apply

Work Environment:

• Office-based or work-from-home options available
• Rotational shifts (for international processe

Salary Range :

• ₹10,000 – ₹30,000 per month (varies by experience & role)
• Incentives/bonuses in sales roles
• Career Growth:Telecaller → Senior Executive → Team Leader → Manager