∙ Handle inbound and outbound calls to assess customer needs and generate leads. ∙ Qualify leads through cold calling and visit data to identify potential opportunities. ∙ Present product features, address customer inquiries, and overcome objections. ∙ Maintain accurate customer data and resolve complaints while building long-termrelationships. 

∙ Meet sales quotas, schedule meetings, and ensure customer satisfaction. ∙ Regularly share product updates with clients. 

∙ Gather customer feedback and collaborate with internal teams to enhance product offerings. ∙ Prepare and submit daily, weekly, and monthly demo reports. 

∙ Track and record lead generation activities, deal progress, and call data. ∙ Provide constructive feedback on negative demos to improve future performance. ∙ Validate and track deals closed, ensuring data accuracy and lead status. ∙ Conduct follow-up calls with potential clients and arrange demos. 

∙ Coordinate with the sales team to track lead progress and encourage conversion. ∙ Maintain relationships with existing customers to promote additional products after software expiry. 

∙ Assign leads from event data, internal departments, and previous months’ data to the sales team. 

∙ Follow up with team members to monitor closure status of assigned leads. Additional Qualification and Skills: 

● Bachelor’s degree in Quality Management, Business Administration, or a related field. ● Proven experience in quality control or quality assurance 

● Proficiency in English, MS Excel and CRM software 

● Strong understanding of quality management principles and practices.