Customer Care Executive

Job Title: Customer Care Executive

Role Summary:

Handle customer queries via calls/chats/emails, provide timely resolutions, and ensure high customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries and complaints professionally
• Resolve issues and escalate when required
• Maintain accurate customer records
• Meet quality and productivity standards

Requirements:

• Good communication skills
• Basic computer knowledge
• Customer-focused approach
• Eager to learn