Home Connect Master Supervisor
Reliance Jio
Home Connect Master Supervisor
Reliance Jio
Alappuzha
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Field Job
Full Time
Min. 5 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
1 applicants
Benefits include: PF, Travel Allowance (TA), Internet Allowance, Laptop, Health Insurance
Job Description
Drive home connect and care operations in the assigned territory,
Source and train technicians by teeing up with target colleges,
Conduct classroom and on the job trainings for technicians
Mentor and guide technicians to enhance productivity
Ensure zero defect execution of home connect activity
Drive home connect installation and fault repair related SLA
Ensure customer satisfaction
Ensure adherence to processes as per company defined SLAs
Job role
Department
Engineering - Hardware & Networks
Role / Category
Telecom
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 5 years
Education
Graduate
Skills
Telephonic support, Technician Skills, Customer care, Technician activities, Customer queries, Broadband installation, Broadband servicing, Escalation support, Customer Query Resolution
English level
Basic English
Degree/ Specialisation
Any BE/B.Tech
Age limit
18 - 30 years
Gender
Male
About company
Name
Reliance Jio
Address
Reliance Mall, Kalarcode, Eravukadu, Alappuzha, Kerala, India
Job posted by Reliance Jio
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