Telesales Executive

Location: Aligarh, Uttar Pradesh

Department: Sales & Customer Relations

Employment Type: Full-Time

Position Summary

Fintrust Capital seeks a professional Telesales to manage outbound and inbound customer communication, promote company products, generate leads, and support sales operations with high service standards.

Key Responsibilities

• Make outbound calls to prospective customers to promote Fintrust Capital’s products.
• Provide accurate information on product features, eligibility, and documentation.
• Handle inbound customer queries promptly and professionally.
• Generate, qualify, and follow up on leads to achieve conversion targets.
• Maintain accurate customer records and call logs in CRM systems.
• Coordinate with sales and operations teams to facilitate seamless application processing.
• Adhere to company policies, regulatory compliance, and data confidentiality standards.
• Deliver a professional and customer-focused experience at all times.

Qualifications & Skills

• Minimum Education: Graduates Preferred
• Previous experience in telesales, sales preferred from any industry (Min. 1 year)
• Strong verbal communication skills in Hindi; basic English proficiency preferred
• Persuasive, confident, and customer-handling skills
• Basic computer literacy (CRM usage, MS Office, data entry)
• Ability to meet targets and work under pressure while maintaining professionalism.

Key Competencies

• Customer-oriented mindset
• Clear and confident communication
• Goal-driven and target-oriented

Compensation & Benefits

• Competitive salary (as per company standards)
• Performance-based monthly incentives
• Training on Fintrust Capital’s financial products
• Career growth opportunities in sales, operations, and management
• Professional and supportive corporate environment