Hospital Coordinator

Company Name: Jeena Sikho Lifecare Ltd.

Position Title: Hospital Coordinator

Department: Hospital Operations / Patient Services

Working Days: 6 Days a Week

Job Overview

· Jeena Sikho Lifecare Ltd. is seeking a proactive and organized Hospital Coordinator to ensure smooth coordination between patients, doctors, nursing staff, and administrative departments.

· The role focuses on patient facilitation, inter-departmental coordination, admission–discharge support, and maintaining high standards of service delivery within the hospital.

Key Responsibilities

· Coordinate patient admissions, transfers, and discharges in collaboration with medical and nursing teams.

· Act as a liaison between patients, doctors, nurses, front desk, billing, and diagnostic departments.

· Assist patients and attendants with hospital procedures, documentation, and service guidance.

· Monitor patient flow to ensure timely consultations, investigations, and treatments.

· Support doctors during ward rounds by coordinating patient records and updates.

· Handle patient feedback, concerns, and service-related issues, escalating when required.

· Ensure adherence to hospital SOPs, protocols, and quality standards.

· Maintain accurate records related to patient coordination and daily hospital operations.

· Coordinate with support services (housekeeping, pharmacy, diagnostics) for patient needs.

· Maintain patient confidentiality and follow ethical healthcare practices.

Key Requirements

Experience

• 1–3 years of experience in hospital coordination, patient services, or healthcare operations preferred.
• · Experience in hospital or clinical setup will be an added advantage.

Educational Qualification·

• Graduate in any discipline.
• Degree/Diploma in Hospital Administration, Healthcare Management, or related field preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to coordinate with multiple departments efficiently.
• Patient-centric and service-oriented mindset.
• Good organizational and multitasking abilities.
• Basic computer skills (MS Office, hospital systems/HIS).
• Ability to handle stressful situations calmly and professionally.

Compensation & Benefits

 · Benefits:

o Provident Fund (PF) as per statutory norms

o Other benefits as per company policy