Counter Sales Executive

We are looking for a dynamic and customer-focused Sales Girl with hands-on expertise in Petpooja POS Software.

Key Responsibilities

• Customer Interaction & Sales

• Greet and assist walk-in customers with product inquiries.

• Convert queries into sales by recommending suitable products .

• Handle telephonic and online customer queries promptly.

• Order & Delivery Management

• Take customer orders, process them in Petpooja software, and coordinate with the kitchen/delivery team.

• Ensure timely and accurate delivery updates to customers.

• Petpooja Software Operations

• Manage daily billing, KOT generation, inventory updates, and reports using Petpooja POS.

• Train new staff on basic Petpooja functions when required.

• Email & Communication Management

• Monitor and respond to customer emails within 10 min.

• Draft professional replies for complaints, feedback, and follow-ups.

• Maintain organized email threads and customer records.

• Website & Online Presence Management

• Update menu items, prices, offers, and banners on the website (via CMS/Petpooja integration).

• Upload daily specials and respond to online orders/reviews.

• Billing & Payments

• Generate accurate bills using Petpooja and handle cash/digital payments.

• Resolve billing disputes and issue invoices/receipts.

• Daily Reporting

• Share end-of-day sales, customer feedback, and delivery reports with the manager.

What We Offer

• Competitive salary + performance incentives

• Training and growth opportunities

• Friendly and supportive work culture