Position Overview: We are seeking a Customer Experience Executive to join our team and be the first point of contact for our clinic. The ideal candidate will be friendly, organized, and able to multitask effectively.

Location: Jalna Road, Aurangabad

 Responsibilities:

●    Greet and welcome patients and visitors in a courteous and professional manner.

●    Manage patient appointments, including scheduling, rescheduling, and cancellations.

●    Answer incoming calls and emails, and handle inquiries or redirect as necessary.

●    Maintain patient records and ensure accuracy of information.

●    Process patient payments, issue receipts, and handle billing inquiries.

●    Coordinate with medical staff to ensure smooth patient flow and timely appointments.

●    Keep the reception area tidy and presentable at all times.

●    Assist with administrative tasks such as filing, data entry, and inventory management.

●    Provide general information about clinic services, policies, and procedures to patients and visitors.

●    Handle confidential patient information with utmost discretion and maintain patient Confidentiality

 Benefits:

●    Opportunities for professional growth and development.

●    Positive and supportive work environment