Company Description

Yashjyoti Debt Consultancy Pvt.Ltd., located in Pune, is a debt collection agency that offers a range of services related to debt collection activities. Our primary method is tele-calling, where our teams rely on persuasion, polite language, and persistent efforts to amicably settle debts or proceed to the litigation stage.

 Role Description ( Team Leader )

This is a full-time on-site role for a Collection Team Leader. The Team Leader will be responsible for overseeing day-to-day debt collection activities, managing a team of tele-callers, and ensuring effective customer service and debt recovery. The role requires strong team leadership and communication skills, and the ability to work in a high-pressure environment in order to meet targets and achieve successful outcomes.

 Qualifications

Analytical Skills and Finance knowledge

Experience in Debt Collection and Customer Service

Strong Team Leadership skills

Excellent communication and interpersonal skills

Ability to work under pressure and meet targets

Knowledge of relevant laws and regulations related to debt collection

Bachelor's degree in Finance, Business Administration, or a related field