Company Description:      

Yashjyoti Debt Consultancy Pvt.Ltd. is located in Pune and offers debt collection services from amicable settlements to litigation. The company's teams of Tele-callers rely on persuasion, polite but assertive language, and persistent efforts to assist clients with their debt collection needs

 Role Description : Telecaller TeamLeader 

This is a full-time on-site role for a Telecaller Team leader . The Telecaller Teamlader will be responsible Handling team and making outbound calls to potential clients to recover debt. The role requires strong communication and persuasive skills to build a relationship with the debtors while keeping clients' interest in focus. 

 Qualifications

Profiency in Advanced Excel ( V-lookup, H-Lookup , Pivort Table )  

Experience in tele-calling or related customer service role 

Strong communication and interpersonal skills

Persuasive and assertive language skills

Persistent follow-up skills

Ability to work in a team and meet targets

Knowledge of debt collection practices and regulations would be a plus

Fluency in regional language(s) would be a plus

The candidate should possess excellent listening skills and the ability to handle tough conversations while navigating through objections and rejections. A bachelor's degree is preferred, but not required.