IT Support Engineer

Experienced IT support technician proficient in the installation, configuration, and troubleshooting of desktops, laptops, peripherals, and software, including Windows. Skilled in patch management and the maintenance of network and local printers. Capable of VPN configuration and troubleshooting, with basic server support knowledge. Provides efficient remote support services.

Key Responsibilities:

• Installation and configuration of desktops, laptops, and peripherals.
• Troubleshooting hardware issues.
• Software and Windows installations and configurations.
• Patch installations.
• Installation and maintenance of other computer peripherals, such as network and local printers.
• VPN configuration and troubleshooting.
• Basic server support.
• Remote support.

Qualification:

• 1+ years of experience
• Excellent verbal, written and presentation skills.
• Bachelor’s/Masters’ degree in Computer Science or a related field.