Customer Support Team Leader
JSD Enterprises
Customer Support Team Leader
JSD Enterprises
Bahadurgarh
₹15,000 - ₹57,000 monthly*
Fixed
₹15000 - ₹45000
Average Incentives*
₹12,000
Earning Potential
₹57,000
You can earn more incentive if you perform well
Work from Office
Part Time
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
35 applicants
Benefits include: Annual Bonus, PF, Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)
Job Description
- Key Responsibilities Make outbound calls to potential customers and explain company products/services
- Answer customer queries and provide correct information
- Maintain customer database and records in CRM/excel
- Follow up on leads regularly and achieve daily/weekly targets
- Build and maintain good customer relationships
- Understand customer needs and recommend suitable solutions
- Handle objections politely and professionally
- Prepare daily call reports and share with team/manager
- Required Skills Good communication skills (Hindi/English or regional language)
- Basic computer knowledge (MS Office / Excel / CRM)
- Convincing and negotiation skills
- Active listening and problem-solving attitude
- Ability to work with targets
- Pleasant and confident voice
Job role
Work location
JSD GPS TRACKERS, GPS Trackers & VeeR Associate, Beri Road, near PDM COLLAGE, Sector 3A, Bahadurgarh, Haryana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time & Part Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Domestic BPO, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
26 - 32 years
Gender
Any gender
About company
Name
JSD Enterprises
Address
JSD GPS TRACKERS, GPS Trackers & VeeR Associate, Beri Road, near PDM COLLAGE, Sector 3A, Bahadurgarh, Haryana, India
Job posted by JSD Enterprises
FAQs about this job
Show all