Customer Care Team Leader

Kale Logistics

Bangaon

₹25,000 - ₹40,000 monthly

Fixed

25000 - ₹40000

Earning Potential

40,000

Work from Office

Full Time

Min. 5 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

61 applicants

Job Description

The role will be to manage the below for Support Manager: Please find the details and role clarity:

 

  • Assigning day-to-day tasks
  • Monitoring task progress
  • Reviewing outputs
  • Functional handholding
  • Coordinating with BAs/Trainers
  • Ensuring adoption and readiness
  • Answering process/flow queries
  • Tracking laptop/asset status
  • Checking attendance & presence
  • Highlighting delays / escalations if any
  • Ensuring documentation if any

Job role

Work location

Land Ports Authority of India, Petrapol, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

Education

Graduate

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Kale Logistics

Address

Land Ports Authority of India, Petrapol, West Bengal, India

Job posted by Kale Logistics

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