Quality Engineer

Role Overview

We are looking for a hands-on Quality Engineer who understands industrial packaging, material behavior, and customer application requirements.

This is not a lab-only role — you will be actively involved in factory operations, supplier quality, packaging design validation, and customer complaint resolution.

Key Responsibilities

1. Incoming & Supplier Quality

• Inspect and approve incoming materials:
• Corrugated boards
• EPE/Etha foam
• VCI, LDPE, HDPE films
• Wooden pallets / boxes
• Work with vendors to ensure consistent quality and specifications compliance
• Develop vendor quality benchmarks

2. In-Process & Final Quality Control

• Monitor production quality of:
• Corrugated boxes & partitions
• Packaging assemblies
• Contract packing jobs
• Ensure dimensional accuracy, bursting strength, GSM, compression strength, etc.
• Approve final dispatch quality based on customer requirements

3. Packaging Application & Testing

• Validate packaging for:
• Transit safety (drop, stacking, vibration considerations)
• Moisture protection (barrier packaging)
• Load-bearing (palletized loads)
• Work with the design/sales team on cost vs protection optimization

4. Customer Complaint & RCA

• Handle customer complaints related to packaging failure/damage
• Perform Root Cause Analysis (RCA):
• Material failure
• Design issue
• Handling/logistics issue
• Implement Corrective & Preventive Actions (CAPA)

5. Documentation & Process Control

• Maintain:
• Inspection reports
• Quality checklists
• Batch traceability
• Standardize SOPs for different packaging solutions
• Support client audits and internal audits

6. Continuous Improvement

• Reduce:
• Rejections
• Wastage
• Over-packaging costs
• Improve:
• Packaging efficiency
• Material utilization
• Process consistency