Service and Operations Manager

Equitas Small Finance Ltd

Baran

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Service & Operations Manager

 

RoleParametersParameter Weight %A+/ABC/DE
Service Operations Manager (MSS)MoM CASA NTB (Nos)5%6554
Service Operations Manager (MSS)MoM Incremental CASA AMB Value (Through NTB Accounts) (Rs Lacs)10%7642
Service Operations Manager (MSS)LI + GI+ MF - Net Revenue in Rs lacs (Total Yearly Income)5%2.521.81.5
Service Operations Manager (MSS)3% MoM TRV Growth of Mapped Book (Subject to min MoM TRV growth as per Target in Rs Lacs) (A+/A: 6, B:5, C/D:4, E:2)7.5%6542
Service Operations Manager (MSS)Inc HH PH on Mapped Book7.5%121085
Service Operations Manager (MSS)Mapped Book Coverage (Customer meetings for Mapped Book)5%NANANANA
Service Operations Manager (MSS)Branch Audit & Regulatory Compliance (Low IAD Rating, NIL adverse comment / observation during branch RBI / regulatory visits)15%NANANANA
Service Operations Manager (MSS)Branch Customer Service (FTR, TAT on CASA & SR)10%NANANANA
Service Operations Manager (MSS)Branch Customer Service (Customer education on Digital channels, Handling customer queries and Customer compliants)15%NANANANA
Service Operations Manager (MSS)Branch Operations & Compliance (Re KYC & Inoperative accounts activation)10%NANANANA
Service Operations Manager (MSS)Branch Operations & Process Compliance(RMU, CRL, Pending leads)10%NANANANA

Job role

Work location

Branch Banking>North>Rajasthan>Rajasthan>Udaipur>Udaipur>Rajasthan>16026>Baran

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Equitas Small Finance Ltd

Job posted by Equitas Small Finance Ltd

This job has expired