Guest Service Associate

Responsibilities

We are seeking a dedicated and professional Restaurant Service Staff to join our team. The ideal candidate will be responsible for providing a top-tier dining experience for our guests.

Key Responsibilities:

Guest Service: Welcome guests, take food and drink orders accurately, and serve meals and beverages in a timely and courteous manner.

Menu Knowledge: Maintain a comprehensive understanding of all menu items, including daily specials, ingredients, and preparation methods to answer guest questions.

Table Maintenance: Ensure tables are clean, sanitized, and properly set before and after each guest.

Order Management: Use the point-of-sale (POS) system efficiently to process orders and handle payments accurately.

Team Collaboration: Work seamlessly with kitchen staff and other team members to ensure a smooth and efficient service.

Problem Resolution: Handle guest complaints and concerns professionally and promptly to ensure a positive dining experience.

Hygiene and Safety: Adhere to all health, safety, and hygiene standards, including food handling and sanitation procedures.

Upselling: Recommend menu items, specials, and promotions to increase sales and enhance the guest experience.

WORK TIMING - 12 PM to 10 PM (Mon to Friday) / Sunday - 4 PM to 10 PM

Weekly 1 Day off