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1) Owning the responsibility of boarding the passengers to our buses .

2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats .

3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 

4) Calling passengers if they don't reach on time and guiding them to the boarding point. 

 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.