Chat Process Executive

Job Title: Sales & Customer Support Executive – Organic Skincare

Job Description:

We are looking for enthusiastic and customer-friendly individuals to join our natural & organic skincare brand team. The role mainly involves handling customer inquiries on our Instagram account inbox, providing product details, solving their queries, and converting conversations into sales.

Responsibilities:

Respond to customer messages on Instagram in a polite and professional manner.

Share product information, benefits, and usage guidance.

Build trust and maintain good customer relationships.

Convince potential customers and achieve sales targets.

Maintain daily records of conversations and sales.

What We Offer:

Fixed monthly salary.

Attractive sales incentives/commissions.

Training and product knowledge support.

Opportunity to work with a growing natural & organic skincare brand.

Requirements:

Good communication skills (written & verbal).

Basic knowledge of Instagram/social media.

Interest in beauty, skincare, or wellness is a plus.

Motivated, polite, and sales-driven personality.